We are seeking a highly organized and personable medical receptionist to join our team and provide exceptional service to our patients.
Responsibilities:
- Serve as the first point of contact, welcoming patients and managing phone inquiries professionally.
- Schedule appointments efficiently, considering doctor availability and urgency.
- Maintain accurate patient information and ensure confidentiality of medical records.
- Coordinate appointment flow, notifying healthcare providers of arrivals and delays.
- Handle basic financial transactions and manage office supplies effectively.
- Contribute to a positive and efficient work environment by adhering to policies and procedures.
Qualifications:
- Minimum 5 years of experience in a medical reception setting (GP surgery or specialist clinic).
- Must have a sound knowledge and experience in the use of medical practitioners softwares such as Medical Director, Best Practice, etc.
- Excellent communication, interpersonal, and organizational skills.
- Proficiency in computer applications relevant to the role (scheduling software, word processing).
- Ability to prioritize tasks, manage time effectively, and thrive in a fast-paced environment.
- Must have and maintain a current and up-to-date CPR certification.
- Have a strong understanding of Occupational Health and Safety (OH&S) standards.
- Commitment to patient confidentiality and a team-oriented approach with a positive attitude.
We Offer:
- Competitive hourly rate, in keeping with the Fair Work Commission for Health Professionals and Support Services Award rates. (casual/part-time/permanent position).
- Opportunity to work in a supportive and professional environment.
- A supportive and collaborative team atmosphere.
Please submit your resume and cover letter outlining your qualifications and interest in the position to jobs@skinchex.com.au.